Privacy Policy

Personal Information You Provide:

• Account & Order Information: Name, email address, and any other details you provide when placing an order.
• Story Content: The personal stories, names, occasions, and other details you submit to create a personalized song. This may include information about third parties (e.g., the gift recipient). You confirm you have permission to share this information.
• Payment Information: We use third-party payment processors (e.g., Stripe, Gumroad). We do not store your full credit card details on our servers.
• Communications: Any messages you send to us, including customer support inquiries.

Information Automatically Collected:

• Usage Data: IP address, browser type, device information, pages visited, time spent, and referring URLs.
• Cookies & Tracking: We use cookies and similar technologies to enhance your experience, analyze site traffic, and for marketing purposes. You can control cookies through your browser settings.

We use your information to:

• Generate and deliver your personalized song, video, and artwork.
• Process payments and send order confirmations.
• Provide customer support and respond to inquiries.
• Improve our services, website, and user experience.
• Send promotional emails (you can opt out at any time).
• Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information. We may share it with:

• Service Providers: Third-party companies that help us operate our business, such as AI music generation APIs (e.g., Suno), payment processors, email delivery services, and cloud hosting providers.
• Legal Requirements: If required by law, subpoena, or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Story content and generated songs may be retained to allow you to access your order history.

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict processing.
• Withdraw consent (where processing is based on consent).
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at privacy@song4u.us.

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us.

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your information may be transferred to and processed in countries other than your own. We take steps to ensure adequate safeguards are in place.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

admin@song4u.us